Shipping Policy

Thank you for shopping with Solax! We are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping details below.

Shipping Locations:

We currently ship only to the United States.

Processing Time:

  • Orders are processed within 1-2 business days after payment is confirmed.

  • You will receive a tracking number within 4 days of placing your order.

Shipping Time:

  • Standard shipping takes between 7-15 business days from the date your order is shipped.

  • Shipping times may vary depending on your location and other factors, such as holidays or weather conditions.

Shipping Costs:

  • We offer free shipping for all orders within the United States.

Tracking Your Order:

Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s progress. Please note that it may take up to 24 hours for tracking information to update.

Address Accuracy:

Please ensure your shipping address is correct when placing an order. Solax is not responsible for delays or issues caused by incorrect or incomplete addresses.

Lost or Stolen Packages:

Once your package is marked as delivered, it is your responsibility to ensure its safety. Solax is not liable for lost or stolen packages. If you experience any issues, please contact the carrier directly.

If You Have Any Questions:

If you need more information regarding your order or shipping, feel free to reach out to us.